Privacy Policy — Thallos Motor Group

Last updated 10.02.2026

1. Introduction

This Privacy Policy explains how Thallos Motor Group (“we”, “us”, “our”) collects, uses, stores and discloses personal information when you use our website thallosmotorgroup.com.au (the “Site”), contact us, or request an appraisal or vehicle-related service.

2. Who we are and how to contact us

Thallos Motor Group
ABN: 13 692 077 259
ACN: 692 077 259
Email: admin@thallosmotorgroup.com.au

3. What personal information we collect

When you submit an enquiry or request an appraisal through our Site, or contact us by email/phone, we may collect:

  • Name

  • Email address

  • Phone number

  • Vehicle details you provide (make, model, year, kilometres)

  • Pricing expectations and other details you include in your message

  • Any supporting information you choose to provide (e.g., condition notes, photos if you send them)

We may also collect limited technical data automatically when you use the Site, such as:

  • IP address and device/browser type

  • Pages you visit and approximate location (city/suburb level)

  • Cookies and similar tracking data (depending on your settings and enabled services)

4. Why we collect your information

We collect and use personal information to:

  • Provide vehicle appraisal and buying services (including valuing your vehicle and making an offer)

  • Communicate with you about purchasing, selling, consigning, or sourcing vehicles

  • Arrange inspection, payment, pickup/delivery, or documentation where applicable

  • Improve our services and website performance

  • Comply with legal and regulatory obligations

We do not sell your personal information.

5. How we collect information

We collect information when you:

  • Submit a form on our Site (e.g., “Sell your car” / enquiry forms)

  • Email or call us (Google Workspace email)

  • Interact with the Site where cookies/analytics are enabled

6. Disclosure to third parties

We may disclose personal information only as needed to operate the Site and deliver our services, including to:

  • Squarespace (website hosting, form submissions, and site operations)

  • Google Workspace (email communications and storage)

  • Service providers who help us operate our business (e.g., IT support), where applicable

If required for a transaction, we may also share limited information with relevant third parties you would reasonably expect, such as:

  • finance providers (where you request it),

  • inspection or transport providers (if needed to complete a purchase/sale),
    but only to the extent necessary.

We may also disclose information where required by law (e.g., regulatory requests).

7. Cookies and analytics

Our Site may use cookies and similar technologies for functionality and analytics. You can manage cookies through your browser settings. Disabling cookies may affect how the Site functions.

8. Storage, security and retention

Information submitted through the Site may be stored within Squarespace systems and in our Google Workspace email accounts. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
We keep personal information only for as long as needed for the purposes above, unless we are required to keep it longer for legal or business record purposes.

9. Overseas data storage

Because we use Squarespace and Google services, your information may be processed or stored on servers located outside Australia.

10. Access and correction

You can request access to, or correction of, personal information we hold about you by contacting us at admin@thallosmotorgroup.com.au. We’ll respond within a reasonable timeframe.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.